Beyond compliance: exploring the synergy of Islamic Fintech and CSR in fostering inclusive financial adoption

Abstract

Abstract Purpose This research examines the relationship between Islamic Fintech and corporate social responsibility (CSR) in the pursuit of extending financial use to all layers of society. It aims at understanding key influencers such as Sharia compliance, perceived financial benefits, ease of technology uses and Islamic social responsibility (ISR) in the adoption of Islamic Fintech services. The study further investigates how culture may act as a moderator to the relationship between ISR and the adoption of Islamic Fintech services. Research methodology Data were collected from 263 respondents in Jordan using a structured questionnaire. The data were analyzed using Smart PLS software to test the proposed hypotheses and evaluate the research model’s reliability and validity. Results and findings The results reveal that Sharia compliance, perceived financial benefits, technological ease of use, and ISR significantly influence the adoption of Islamic Fintech services. The study also finds that cultural resonance plays a crucial moderating role, enhancing the impact of ISR on the adoption of these services. Originality and empirical implications This paper adds value to the existing literature by attempting a comprehensive analysis assessment of the reasons behind the adoption of Islamic Fintech. It highlights the necessity of connecting the modern-day financial systems and the ethical tenets practiced in societies to facilitate the nonconventional market penetration strategies. Such findings also provide useful articulations for Islamic Fintech providers who intend to respond to the changing dynamics within the rolling out of technology in a religious sustainable financing.

Keywords

• Islamic Fintech
• Sharia compliance
• Perceived financial benefits
• Technological ease of use
• Islamic social responsibility
• Cultural resonance