PLoS ONE (Jan 2024)

Construction and application of the "Internet + public health service" supply evaluation index system.

  • Yu Yong,
  • Yu Ming,
  • Chen Xia,
  • Zeng Long

DOI
https://doi.org/10.1371/journal.pone.0293341
Journal volume & issue
Vol. 19, no. 2
p. e0293341

Abstract

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To construct an index system for evaluating the supply of Internet+ public health services, and to provide a practical tool for assessing the supply of Internet+ public health services in an objective and scientific manner. The research team drafted the index system framework by combing the literature. The Delphi method was used to determine the content and weight of the index through two rounds of expert consultations. At the same time, the Cronbach coefficient and factor analysis were adopted to test the reliability and validity. What's more, the analytic hierarchy process and the TOPSIS method were applied to analyze the empirical data of 15 counties and cities in the eastern, central, and western regions of China. The constructed indicator system includes 3 first-level indicators, 6 second-level indicators and 29 third-level indicators. Through reliability and validity tests, the stability and practicability of the index system are demonstrated in empirical research. The evaluation index system constructed in this article can be applied to the performance evaluation of Internet + public health service.