Emotional intelligence with the gender perspective in health organizations managers

Abstract

Emotional intelligence (EI) is considered as a necessary qualification for Health Service executives in order to emotionally understand the human resources they manage and how to best handle people, situations and infrastructures. The purpose of this paper is to investigate the EI levels of healthcare executives (senior, middle and junior executives), in the field of health, in relation to sex. An EI Scale Assessment Questionnaire was used, which explores aspects of EI, such as estimating, expressing, regulating and using EI in problem solving. The sample consisted of 161 participants and data analysis was implemented based on criterion x2. The data analysis showed that health care managers express a high level of emotional perception, and management– evaluation of their own and other emotions. In addition, results in relation to sex revealed that women express higher EI than men and also express higher management-evaluation of self-esteem than men.

Keywords

• Emotional intelligence
• Health managers
• Workforce
• Sex