BUSINESS CONTINUITY MANAGEMENT IN THE BANKING AND FINANCE SECTOR. AN OVERVIEW OF SECTOR RELATED VARIABLES

Abstract

The article highlights the main criteria and characteristics for analyzing the functionality of the banking and finance sector, both from the user’s perspective of the services and from the supplier’s perspective, an approach correlated with the main lines of effort mentioned by the specific standards for business continuity management. The research method is mostly exploratory, using predefined formats for investigating the problem (DESTEP analysis, CANVAS analysis), with the intention of identifying some existing benchmarks in the Romanian practice in the field. The main contribution of the study is aimed at the qualitative increase of the financial security culture of the population and institutions in the public and private environment, identified as the main beneficiaries of the banking and finance services and products.

Keywords

• continuity
• banking institutions
• criticality
• functionality