Training and Development: Communication and the Multigenerational Workplace

Abstract

Communication practitioners, especially those who facilitate training and development workshops, should focus on generational differences as a subset of their communication training efforts. This article positions the multigenerational workplace and generational differences as a relevant topic for communication trainers and provides cursory information related to different generations. Ultimately, 10 best practices to address generational differences in business contexts are discussed.

Keywords

• instructional communication
• training and development
• generational differences
• multigenerational workplace
• millenials
• organizational communication