Research of conditions of mutual understanding in online communication

Abstract

The procedure of creating a questionnaire for measuring conditions of mutual understanding in dialogical communication on the Internet is described. The theoretical model of conditions of mutual understanding in computer-mediated communication is represented. Stages and features of the experiment on verification of this model are shown. The definition of mutual understanding based on the results of interviewing the Internet users is given. The psychometric characteristics of the questionnaire, examples of questions, information on different kinds of validity and reliability, the results of correlation and factor analysis, indicators of internal consistency are given. The content and components of general factor of mutual understanding in online communication are described. The cases in which using the questionnaire is possible and mentions perspectives and directions for further research of the mutual understanding in computer-mediated communication are described

Keywords

• questionnaire