The client as a provider of developmental feedback for the executive coach

Abstract

Formative feedback is likely to improve performance, which has encouraged executive coaches to seek accreditation and supervision. However, many coaches do not consider their clients as suitable providers of formative feedback, due, in part, to a lack of shared knowledge about effective behaviours. The study addressed the issue by developing a client behavioural feedback instrument for the executive coach. The article summarises the key findings of the mixed-methods approach which informed the instrument, highlighting differences and similarities with scales developed by accrediting bodies and experts.

Keywords

• executive coaching
• client feedback
• coach professional development