Multiple Information-Aware Recurrent Reasoning Network for Joint Dialogue Act Recognition and Sentiment Classification

Abstract

The task of joint dialogue act recognition (DAR) and sentiment classification (DSC) aims to predict both the act and sentiment labels of each utterance in a dialogue. Existing methods mainly focus on local or global semantic features of the dialogue from a single perspective, disregarding the impact of the other part. Therefore, we propose a multiple information-aware recurrent reasoning network (MIRER). Firstly, the sequence information is smoothly sent to multiple local information layers for fine-grained feature extraction through a BiLSTM-connected hybrid CNN group method. Secondly, to obtain global semantic features that are speaker-, context-, and temporal-sensitive, we design a speaker-aware temporal reasoning heterogeneous graph to characterize interactions between utterances spoken by different speakers, incorporating different types of nodes and meta-relations with node-edge-type-dependent parameters. We also design a dual-task temporal reasoning heterogeneous graph to realize the semantic-level and prediction-level self-interaction and interaction, and we constantly revise and improve the label in the process of dual-task recurrent reasoning. MIRER fully integrates context-level features, fine-grained features, and global semantic features, including speaker, context, and temporal sensitivity, to better simulate conversation scenarios. We validated the method on two public dialogue datasets, Mastodon and DailyDialog, and the experimental results show that MIRER outperforms various existing baseline models.

Keywords

• multi-task learning
• sentiment classification
• dialogue act recognition
• heterogeneous graph network