Big data governance, dynamic capability and decision-making effectiveness: Fuzzy sets approach

Abstract

This article examines the nexus between Big data governance, dynamic capability and decision-making. Survey data was garnered from firms in Jordan and fuzzy sets (fsQCA) approach was applied. Fuzzy set configural modeling revealed two causal models for high decision-making effectiveness conditions. First, Big data governance, number of employees and firm age are necessary for higher levels of effective decision-making. Second, dynamic capability, number of employees and firm age are necessary for higher levels of effective decision-making. Insights for practitioners in an emerging economy and possible areas of future research are highlighted.

Keywords

• Fuzzy set
• Big data
• Dynamic capability
• Decision-making
• Jordan