Application of artificial intelligence technologies in HR management

Abstract

Objective. The purpose of the study is to analyze the possibility of using AI technologies to solve problems related to the selection of employees in project teams, based on production indicators and HR metrics of personnel.Method. Based on the fact that in the field of AI, methods mean algorithms by which tasks are solved, the following number of methods related to AI theory were identified: neural networks, fuzzy logic, expert systems, evolutionary modeling, Machine Learning.Result. An example of the use of AI is given in a situation where it is necessary to recruit personnel for a project based on the length of service and the degree of workload (where a scale with values from “highly loaded” to “not loaded” is used for workload). For the described example, an explanation is given that reveals the use of AI technologies (such as question-and-answer systems) in order to form HR metrics and production indicators. Additionally, the process of applying the objective function to obtain a numerical coefficient based on individual metrics or a combination of them is described in order to make a decision corresponding to its value based on the resulting indicator of the function.Conclusion. Within the framework of the conducted research, the historical patterns that led the field of personnel management to transformation and which made the use of AI technologies relevant in this area were considered. Continuous development and implementation of intelligent tools in the practice of project management facilitates HR processes and increases the efficiency of employee management. The use of AI technologies considered in the study will help to successfully monitor the state of both the project and the project team, which will have a positive impact on the productivity and profit of the enterprise.

Keywords

• project management
• digitalization
• artificial intelligence
• hr management
• hr metrics