Problems and Perspectives in Management (Feb 2018)

The mediating role of emotional intelligence in the employees performance

  • Arief Tukiman Hendrawijaya,
  • Tatang Ary Gumanti,
  • Sasongko,
  • Zarah Puspitaningtyas

DOI
https://doi.org/10.21511/ppm.16(1).2018.14
Journal volume & issue
Vol. 16, no. 1
pp. 145 – 154

Abstract

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This study investigates the mediating effect of emotional intelligence on the relationship between motivation, compensation, satisfaction, work climate and employees’ performance. The sample consists of 96 field officials who were the government employees specializing in coping with the eradication of Dengue Hemorrhagic Fever (DHF) in the district of Jember, Indonesia. Results using path analysis reveal that all examined variables positively and significantly affect employees’ performance. The study finds that emotional intelligence mediates the relationship of work motivation, compensation, work satisfaction, and work climate with employees’ performance.

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