Investigation of quality of work life and its relationship with job performance in health care workers

Abstract

Introduction: Healthcare centers are one of main organizations which play important role in maintaining people s health by providing healthcare services. Therefore, paying attention to quality of work life (QWL) & job performance in healthcare workers is very important. The aim of this study was assessment of quality of work life and job performance in health care workers and their relationship with demographic & contextual factors. Method: This cross sectional study conducted on 136 healthcare workers of healthcare centers in Islam Abad West city. Data collection tools were 3 questionnaires: demographics, Quality of work life and job performance questionnaire. In order to data analysis, descriptive statistics, independent sample t-test, one way ANOVA and Pearson correlation coefficient were used. Result: The Mean (Standard Deviation) of age of healthcare workers was 36.42 (8) years. Most of practitioners in this study were female and married. The Mean (Standard Deviation) score of QWL and job performance were 76.91 (13.25) & 52.5 (9), respectively. There was a significant relationship between QWL and job performance scores (p-value<0.001). Furthermore, the relationship between QWL with educational level and between job performance with sex and educational level were significant (p-value<0.05). Conclusion: Quality of work life was in a lower than average level and job performance was higher than average. Solutions such as increase of salary, encourage employees to continuing their educations, provide retraining course that are related to job can be useful to improve current situation.

Keywords

• Job performance
• Quality of work life
• Healthcare workers
• Healthcare centers