Digital mindset of Polish companies in the light of research

Abstract

Objectives Identification of key attributes of digital thinking and identification of gaps in the field of digital thinking that are observed in Polish enterprises. Material and methods The work uses the results of our own survey research, which focused on assessing the digital awareness of Polish enterprises. These studies were conducted in the period June-September 2023 on a random sample of 1,000 enterprises. In the context of assessing the level of advancement of digital thinking, the questionnaire used 24 statements, which respondents rated on a 7-point Likert scale. Data was collected through the CAWI system based on a questionnaire in which respondents representing companies expressed their opinions regarding: their own conduct, the attitude of their superiors, and, as a result, the conditions created by the company for taking specific actions. Results Empirical research has shown that there are gaps in digital thinking in Polish enterprises. Although it is difficult to determine their level at this stage of research, it can be said that they concern all areas covered by the research. However, they are particularly disturbing in terms of: the readiness of employees to accept changes, the tendency of enterprises to accept risk, and the creation of conditions for independent and responsible action. Conclusions Digital awareness can be identified with digital competences, provided that their scope is extended to include mental competences, i.e. certain personality traits or behavioral dispositions. The basis of competences understood in this way is a way of digital thinking, which is focused on development. From the company's perspective, this requires, among others, thinking in terms of customer values, openness to cooperation, readiness to learn and gain experience, courage to act, and innovation.

Keywords

• digitization
• digital awareness
• digital mindset
• innovation
• digital transformation