Comprehensive Success Evaluation Framework for Socio-Natural Disaster Recovery Projects

Abstract

There is an ample amount of studies attempting to evaluate the success of recovery projects. However, they mostly focused on unilateral success indicators and ignored the continual lifespan and various stakeholders. This study has focused on addressing these obstacles by proposing a comprehensive success evaluation framework for recovery projects following socio-natural disasters through identifying the success dimensions and their effectual parameters. Triangulation of the results of quantitative and qualitative methods and the logic of qualitative comparative analysis were used to answer the research questions. System thinking and the concept of resiliency and sustainability, known as key performance indicators, structured the success measurements. The effectual elements on the success, critical success factors, were grouped according to the continuous life-cycle of these projects. Finally, the framework for success evaluation of socio-natural disaster recovery projects illustrates interactions among the deducted critical success factors and key performance indicators. The proposed framework may serve as more efficient guidelines to set and follow the recovery goals, comprehensively considering a wide range of stakeholders and long-term recovery. The results of this study can be subject to further research by using different methods to enhance the comprehensivity of the framework. The authors will conduct further research to verify the suggested framework by implementing case studies.

Keywords

• successful disaster recovery projects
• socio-natural disasters
• critical success factors
• key performance indicators