Project Management Maturity in Renovation and Remodelling Construction Firms

Abstract

Project Management Maturity Models (PMMM) are considered practical tools to deal with poor Project Management (PM) performance, an issue that concerns academics and practitioners. However, the models that exist are something close to “one size fits all”. This means that those models might not be suitable for activity sectors with specific requirements, such as construction, in particular, the renovation and remodelling construction firms. The present research proposes a PMMM to assess the PM capabilities of Portuguese renovation and remodelling Project-Based Firms (PBF). To achieve this goal, the authors developed documental research, followed by exploratory research through qualitative analysis. The researchers conducted semi-structured interviews and performed a content analysis of the fully transcribed interviews. Compared with the literature review’s findings, qualitative analysis results made it possible to find closure on previous research that indicated two models to have the best fit for an assessment project on construction PBFs: the OPM3 from the PMI and the MMGP-Prado. Based on those findings, the latter has the best fit for an assessment project on construction PBF. However, the model needs adjustments to fit the Portuguese context of renovation and remodelling organisations. This article presents a new PMMM for Portuguese renovation and remodelling construction firms based on obtained results. Furthermore, regarding construction PM, this article is among the few that studied PMMM on renovation and remodelling construction companies. Unlike large construction companies, these are small organisations that academics do not target for research.

Keywords

• model development
• maturity model
• performance evaluation
• project management
• project performance
• renovation and remodelling projects