INFORMAL MANAGEMENT PRACTICES DESCRIPTION AS A MANDATORY MANAGERS’ COMPETENCE

Abstract

Business processes description is traditionally a complex task, requiring involvement of consulting institutions and special training of managers engaged in the description. Poorly formalized management processes are implemented as informal management practices, so their description requires from managers the competencies that exceed their standard skills.The article2 classifies the factors, which help to formalize management business-processes and form the requirements to managers’ competence. The research makes inferences that business processes have an urgent need for description; reveals the problems of business processes management; determines the requirements for managers’ competence; elaborates quantitative and qualitative parameters of managers’ participation in competitions. The study shows, that knowledge formalization is carried out with the direct implementation of the company’s policy that is aimed at establishing and developing personnel’s scientific communication, revealing its creativity. The description of business processes management helps to regulate the requirements to managers’ competence as the ability to knowledge formalization, as well as to form competencies of the development of business processes description as the method of informal knowledge formalizing; the expansion of functional roles managers employed in the description of business processes and identifying the prospects of knowledge formalization under present conditions.

Keywords

• managers’ competence
• knowledge formalization
• informal management practices
• informal knowledge
• management processes description
• managers’ competence estimation