REVISA (2020-07-01)

Nurses' perceptions of care management in the context of the Family Health Strategy

  • Jones Sidnei Barbosa de Oliveira,
  • Ivana Santos Pinto,
  • Rodrigo Duarte dos Santos,
  • Fabíola Barbosa Cardoso,
  • Cleuma Sueli Santos Suto,
  • Débora Lima da Silva

Journal volume & issue
Vol. 9, no. 3
pp. 474 – 482


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Objective: to analyze nurses' social representations about care management in Family Health Strategy. Method: exploratory research with qualitative methodology, carried out with ten family health nurses. A semi-structured interview with a pre-established script was used, and for data analysis and discussion, the content analysis technique. Results: nurses' social representations of care management are related to problems of access and accessibility, but also to the importance of care management in primary care. Conclusion: the social representations of nurses who work in the attention basic are directly related to the problems and needs that are experienced in the daily service routine that directly impact care management.