Objective: to analyze nurses' social representations about care management in Family Health Strategy. Method: exploratory research with qualitative methodology, carried out with ten family health nurses. A semi-structured interview with a pre-established script was used, and for data analysis and discussion, the content analysis technique. Results: nurses' social representations of care management are related to problems of access and accessibility, but also to the importance of care management in primary care. Conclusion: the social representations of nurses who work in the attention basic are directly related to the problems and needs that are experienced in the daily service routine that directly impact care management.