Cogitare Enfermagem (Dec 2014)

EMBRACEMENT WITH RISK CLASSIFICATION: AN INDICATOR OF THE EMER-GENCY DEMAND ON A HOSPITAL SERVICE

  • Thaise Honorato de Souza,
  • Selma Regina de Andrade

DOI
https://doi.org/10.5380/ce.v19i4.35941
Journal volume & issue
Vol. 19, no. 4
pp. 643 – 650

Abstract

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This study aimed to characterize and analyze the gateway and possible strategies for organization of the Emergency Service of a University Hospital, considering the embracement with classification of risk, the Emergency Care Network and the Healthcare Network of the Unified Health System. This descriptive, transversal study was undertaken between 9th April and 8th June 2012. A total of 3078 cases of embracement was obtained. The data were collected through participant observation and documental consultation, and were analyzed by thematic and descriptive statistics. The results showed that 63.55% of those embraced access the above-mentioned service due to non-emergency cases. After characterization, some elements were discussed for the organization of the emergency demand regarding the care network. The study showed that in spite of the risk classification being an innovative strategy, on its own it does not resolve the problems of excess nonemergency demand.

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