IMPROVING THE QUALITY OF WORK OF CONSTRUCTION PROJECT TEAMS TAKING INTO ACCOUNT SOCIO-PSYCHOLOGICAL ASPECTS

Abstract

Today, the construction industry in many countries is experiencing a complex impact of global trends (large and multicultural workforce, digitalisation, economic and geopolitical instability, etc). The aim of the study is to determine the influence of socio-psychological specifics of interaction between construction project team members, their cultural and subcultural differences on work quality today and in the future. A thorough analysis of literary sources was carried out. We used diagnostic tools and models of team role composition (by M. Belbin), organisational culture (by C. Quinn and R. Cameron), intergroup adaptation (A. Bulgakov) through the study of its emotional component. The strengths of project teams in construction and the reserves for improving the quality of their work are established, their subcultural and role characteristics are presented. The obtained results have practical significance for managing multicultural teams of construction projects and improving the quality of their work in the future (forecasts by K. Schwab, Global Trends-2040).

Keywords

• construction teams
• productivity
• future scenarios
• multiculturalism in the construction industry
• subcultures
• role composition of the team