Performance of health caregivers in the eastern health center of Ahvaz, Iran, in the self-care program

Abstract

Introduction: Human factor has, nowadays, become the source of change in organizations. The evaluation of human performance is a practical issue in human resources management and is the best way to obtain information for organizational decision-making. The purpose of this research is to monitoring the performance of health caregivers of health center, in east Ahvaz, in their self-care program. Method: To this end, this cross-sectional descriptive study was conducted on 72 health caregiver in 20 affiliated and 31 non-affiliated health bases in 2018. Census sampling method and ministerial checklist for the performance measurement of health caregivers were the tools of assessment. The checklist consisted of two parts for personal information and technical performance evaluation. Data were analyzed using T-independent test and ANOVA in SPSS22. Results: all participants were female health caregivers. The results showed that there was not any significant difference between the participants’ field of study (P=0.798; F=0.226), academic degree (P=0.957; t=0.003), age (P=0.419; F=0.955) and work history (P=0.537; F=0.627). The health caregivers of eastern Ahvaz health clinic scored 767.35 out the total 1000 indicating that their performance was generally at an acceptable level. Conclusion: The findings of this research can assist the managers and experts of health sector to evaluate the performance of health caregivers in their self-care program. In order to enhance the performance of health caregivers, not only should health ambassadors be identified and trained but also the dimension of organizational self-care must be reinforced.

Keywords

• Performance monitoring, Health care providers, East Ahvaz health center, Self-care.