Sovremennye Issledovaniâ Socialʹnyh Problem (Nov 2015)

Competition as a factor in improving the quality of services in the food trade

  • Vladimir Il’ich Zlotkovskij,
  • Anastasija Vladimirovna Zlotkovskaja,
  • Tatiana Ilinichna Sukacheva

DOI
https://doi.org/10.12731/2218-7405-2015-9-17
Journal volume & issue
Vol. 0, no. 9
pp. 234 – 252

Abstract

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The population relation to activity of different types of the trading enterprises in the city of Krasnoyarsk is studied by means of city questionnaire and poll of buyers of shop of a large distribution network. Novelty of work is that the received results of polls are analyzed by means of indexes (a value index, an index of quality, an index of the validity of food, an index of culture of service and an index of a ratio the price and qualities of food). The following conclusions are drawn. First, in the conditions of the real competition the sphere of trade in food win against the large distribution networks representing better services in comparison with other types of the trading enterprises. Secondly, the liberal economic model at the head of which representation that everything will adjust the free market without intervention of the state is necessary is called into question. This approach is negatively reflected in food security of the city and edge and conceals in itself social and economic risks for the region in the future. Thirdly, introduction in the middle of 2014 by our country of restriction on import of agricultural products from a number of foreign countries provides unique chance for high-quality breakthrough in development of agriculture of edge.

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