The Impact of Corporate Social Responsibility Performance Feedback on Corporate Social Responsibility Performance

Abstract

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This study empirically analyzes how corporate social responsibility (CSR) performance feedback impacts CSR performance, focusing on the performance feedback perspective of behavioral theory of the firm (BTOF). By performing generalized least squares (GLS) regression analysis based on Korean company data from 2012 to 2019, we presented evidence that positive social and historical performance feedback had a positive effect on CSR performance. Our results provide evidence that firms with higher social and historical CSR performance than CSR aspiration may have higher CSR performance than those that do not.

Keywords

• performance feedback
• aspiration
• corporate social performance
• behavioral theory of the firm (BTOF)
• CSR