IEEE Access (Jan 2024)

An Innovative Personalized Recommendation Approach Based on Deep Learning and User Review Content

  • Zhaowang Wu,
  • Quan Wen,
  • Fan Yang,
  • Kaixin Deng

DOI
https://doi.org/10.1109/ACCESS.2024.3447747
Journal volume & issue
Vol. 12
pp. 118214 – 118226

Abstract

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In the recent advancements of recommendation systems, the integration of deep learning models has significantly enhanced prediction accuracy and user experience. This paper introduces a novel model called GRATB, which enhances the existing BERT4Rec framework by incorporating a self-attention mechanism based on time-mixing attention mechanism and dynamic head fusion. Additionally, it introduces a new ’comment tower’ to integrate user review information. By employing a hybrid approach, our model is able to incorporate both the interaction sequence between users and items, as well as sentiment-rich review data. This enables us to obtain a more comprehensive understanding of user preferences. Empirical evidence derived from extensive experimentation demonstrates that GRATB exhibits substantial performance improvements over existing state-of-the-art models across multiple evaluation metrics. GRATB achieves significant enhancements in two critical performance indicators: Hit Ratio (HR) and Normalized Discounted Cumulative Gain (NDCG), with average increases of 2.41% and 3.25%, respectively.

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