大學圖書館館員領導者與成員交換關係、工作自主性及組織公民行為之關係模式探析 A Study of the Relationship among Leader-Member Exchange, Job Autonomy and Organizational Citizenship Behavior of the University Librarians in Taiwan

Abstract

大學圖書館領導者需要激勵館員表現組織公民行為，以提升圖書館組織績效與服務品質。本研究採用問卷調查方式，運用結構方程模式(structural equation modeling, SEM)，驗證大學圖書館館員之領導者與成員交換關係(LMX)、工作自主性及組織公民行為之關係，研究結果顯示：(1)館員認知的領導者與成員交換關係(LMX)程度愈高，其工作自主性程度愈高；(2)館員認知的工作自主性程度愈高，其組織公民行為程度愈高；(3)工作自主性對領導者與成員交換關係(LMX)及組織公民行為之關係，具有部分中介效果。本研究最後提出結論及建議。The directors of university libraries must inspire librarians to engage organizational citizenship behaviors to enhance organizational performance and service quality. Based on a structural equation modeling, this study examines the relationship among leader-member exchange, job autonomy and organizational citizenship behavior of the university librarians in Taiwan. Findings indicated that leader-member exchange is positively related to job autonomy, and job autonomy is positively related to organizational citizenship behavior. Job autonomy plays a partial mediating role in the relationship between leader-member exchange and organizational citizenship behavior. Finally, the study provides the conclusions and implications for the library profession.

Keywords

• Leader-member exchange theory (LMX)
• Job autonomy
• Organizational citizenship behavior(OCB)
• University librarians
• 領導者與成員交換關係
• 工作自主性
• 組織公民行為
• 大學圖書館員