IMPROVEMENT OF KNOWLEDGE MANAGEMENT IN HIGHER EDUCATION INSTITUTIONS

Abstract

Knowledge management is a relatively recent phenomenon in its scope, but it has emerged on the wave of growing interest in changing the conventional/ traditional format of knowledge management. At the beginning of the last decade, many organizations found that they could no longer keep up with the increasing complexity of their tasks. Managers could not simply do what they were used to doing in the rigid production hierarchy. To do what they were supposed to do, they needed access to knowledge, but they also needed new skills to acquire it. The transmission of knowledge through successive “transfers” is an essential part of the concept of the “technological society” in which we live today, including educational institutions. The aim of this article is to demonstrate, through a documentary analysis, the usefulness of integrating knowledge management concepts and practices into the activities of higher education institutions in order to improve performance and simplify work processes.

Keywords

• knowledge management
• educational institutions
• educational management
• institutional management