Bìznes Inform (Jul 2020)
The Logistic Processes in Trade: Systematizing Scientific Views and Assessing the Impact on Enterprise Management
Abstract
The article is aimed at developing scientific approaches to assessing the impact of logistic processes on the management of trade enterprises. To achieve the goal, general scientific and special research methods were applied. It is determined that there are no separate departments at small trade enterprises of Ukraine that would directly deal with the quality of logistic processes. Whereas in both large and medium-sized trade enterprises and in various kinds of trade associations and networks today special attention is paid to logistic processes. It is found that trade enterprises can cooperate with partner enterprises that provide various specialized logistic services, either by combining within a single company (corporation) and generating in this way synergistic effect, or by building interaction on the basis of outsourcing. The carried out systematization of scientific views on logistic processes in trade and the specifics of their management allowed to combine them into seven data groups. According to the survey of directors and managers of trade enterprises, a matrix of identification of the force of influence of the indicators of logistic processes management on the performance indicators of the general management of the enterprise is built. It is concluded that the proposed scientific approach to assessing the impact of logistic processes on the management of trade enterprises will improve the quality management of their logistic processes. It is identified that the growth of revenues and satisfaction of consumers of trade enterprises is most affected by the quality of logistics, and their profitability – by the efficiency of the costs of logistic processes. It is stated that the results obtained can be used to determine the cause-and-effect relationships to ensure effective management of the quality of logistic processes at the enterprises of trade.
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