Framework for Task Allocation in Global Software Development

Abstract

The Global Software Development (GSD) promises high-quality software at low cost. It enables round-the-clock development to achieve maximum production in a short period by utilizing expertise around the globe. GSD is only possible if tasks are effectively distributed among sites to ensure smooth development. Therefore, one of the key challenges of GSD is designing a task allocation (TA) strategy. The main objective of the present research is to develop a framework that takes into account important factors, while allocating tasks to distributed sites involved in GSD. The current allocation in plan-based software development is done on ad-hoc basis and does not follow any systematic approach or framework. The framework facilitates decision-makers in allocation of tasks in a manner that controls delay and re-allocation. The study uses a mixed method approach, where the data used to create the framework is acquired via an industrial survey (58 participants) and interviews (10 participants) with GSD practitioners. The developed task allocation framework is validated with the help of an online focus group with participants (7 participants) from around the globe. The ability of the framework to be applicable in real-world scenarios is assessed from the feedback of industry practitioners. They have highlighted the usefulness of the framework to both, practitioners involved in task allocation decision as well as researchers working in the area. The automation and validation of the framework in real-world GSD scenarios is part of future work of this research.

Keywords

• Computer-mediated communication
• global software development
• online focus group
• task allocation framework