MaMoReS: A Robust Tool for Evaluating Supply Chain Resilience Through Systematic Literature and Network Analysis

Abstract

Nowadays, disruptive events pose significant threats to organizations, making resilience a critical focus. Evaluating supply chain resilience is essential to avoid escalating disruptions. However, the literature on this topic is fragmented, and the assessment of resilience remains an open gap due to the lack of a clear definition of the dimensions and elements for its evaluation. To fill this gap, this study integrates a systematic literature review (SLR) and a systematic literature network analysis (SLNA) to propose a MAturity MOdel for REsilient Supply Chains (MaMoReS). Through content analysis and stringent selection of 15 resilience maturity models (ResMMs) via SLR, along with an SLNA on 6,474 sources, this method defines dimensions and sub-dimensions. The proposed MaMoReS is framed around five levels and five dimensions: risk management, agility, flexibility and adaptability, redundancy and robustness, transparency and visibility, and collaboration and relationships. The MaMoReS is applied to two case studies, pinpointing the practicality of the MaMoReS for measuring the resilience maturity level of the two companies along with their dimensions and sub-dimensions scoring. Thus, the MaMoReS can be used as an assessment tool by supply chain managers and researchers to evaluate the resilience of a supply chain.

Keywords

• supply chain resilience
• maturity models
• risk management
• flexibility
• redundancy
• visibility