ONLINE CONSULTATIONS: A NEW PERSPECTIVE ON THE WORK OF NURSING

Abstract

The aim was to describe nurses’ participation in on-line teleconsultations in a distance-learning continuous education program. Quantitative methodology was used to this end, with a longitudinal and observational design, a non-experimental research outline, and a descriptive character. The data was obtained in the years 2009 and 2010, using records of questions and answers, from the above-mentioned program’s database. It was ascertained that the majority of the doubts of the nurses registered and using the program is based on clinical aspects, followed by doubts about implementing educational activities. It is concluded that this continuous education activity is viable and important, in which there are some contradictions and difficulties for the primary care nurse – which constitute challenges to be overcome.

Keywords

• Continuous education
• Distance learning
• Telenursing
• Telehealth