INFLUÊNCIA E DESEMPENHO DAS VARIÁVEIS ESPACIAIS EM INTERAÇÃO COM OS ASPECTOS PEDAGÓGICOS E ESTRUTURAIS NA SATISFAÇÃO DOS ALUNOS

Abstract

The aim of this study is to verify whether the factors of spatial variables in interaction with the pedagogical and structural, influence the students' level of satisfaction and the intention to continue studying at a higher education institution. The population comprised undergraduate students of the final stages of the course of administration with specialization in foreign trade of a Higher Education Institution of Santa Catarina. The sample is represented by 61 students who agreed to participate, taking enough time to answer the questions. As for methodology, the research is characterized as descriptive, quantitative, through survey. The results showed that the pedagogical aspects are the most basic and most influence on the satisfaction of the students of the study institution. The structural and spatial aspects, in general, have demonstrated relationship with satisfaction, however, were not considered important by the students.

Keywords

• spatial variables
• institution of higher education
• satisfaction