Patient satisfaction in China: a national survey of inpatients and outpatients

• Yajiong Xue,
• Huigang Liang,
• Zhi-ruo Zhang

Affiliations

Yajiong Xue

Management Information Systems, East Carolina University, Greenville, North Carolina, USA

Huigang Liang

Business and Information Technology, The University of Memphis, Memphis, Tennessee, USA

Zhi-ruo Zhang

Community Health & Behavioral Medicine, Shanghai Jiao Tong University, Shanghai, Shanghai, China