Applying the Weisbord model as a diagnostic framework for organizational analysis

Abstract

This study investigates the effectiveness of the Weisbord's Six Box Model as a diagnostic framework for assessing the factors affecting organizational development. The research area consisted of an international bank which operates in Serbia. In order to identify strengths and weaknesses in the bank, Weisbord's diagnostic questionnaire has been used. Respondents were 137 middle managers in the selected bank. The research results revealed that the bank has strengths in the areas of leadership, relations, purpose and helpful mechanisms. The weaker aspects were organizational structure and rewards. The options for improving structure, as well as rewards system, are suggested. The findings add to the existing literature on organizational diagnosis in cross-cultural contexts.

Keywords

• bank
• diagnosis
• organizational development
• Serbia
• Weisbord's model