Evaluating experimentation in the public sector: learning from a Brazilian innovation lab

Abstract

This paper presents an initial evaluation of the GNova lab, with the aim of contributing to the policy lab literature and debate on the value generated by public sector innovation labs. GNova is a Brazilian federal government innovation lab dedicated to developing creative solutions to public policy problems through design-led experiments that involve the active participation of members of partner teams. In the context of a political transition, GNova carried out an evaluation process to assess the results of its projects. By using working principles as evaluation criteria, the process was design-led and consisted of two phases. The first was a workshop with project partners, followed by a series of in-depth interviews with participants in six selected projects. The findings were grouped into three types of effects (effects of the process, effects of products and effects of the participation). The evaluation, even though with a limited scope, confirmed the assumption that, in addition to effects from specific products delivered, the lab contributes to the development of competencies in the civil servants who participate in the process, in resonance with a public administration paradigm based on public value.

Keywords

• Government innovation labs
• experimentation
• design-led methods
• evaluation
• innovation