A Hierarchical Multitier Approach for Privacy Policies in e-Government Environments

Abstract

The appeal of e-Government users to retain control over their personal information, while making use of advanced governmental electronic services through interconnected and interoperable deployments, can be assisted by the incorporation of privacy policy and Preferences documents. This paper addresses the formulation of light-weight and accurate privacy policies, while preserving compliance with underlying legal and regulatory framework. Through the exploitation of existing governmental hierarchies, a multitier approach is proposed able to support diverge data needs and processing requests imposed by service providers. The incorporation of this approach into e-Government environments will reduce the administrative workload, imposed by the inclusion of privacy policy documents, and promote the implementation and provision of user-centric and data privacy aware electronic services.

Keywords

• e-Government
• privacy policy
• hierarchy
• privacy preferences