ANALYSIS OF PATIENT`S SATISFACTION AND REASONS FOR CLINICAL PRESENTATION REGARDING PROSTHODONTIC TREATMENTS

Abstract

Aim of the study was to investigate patients` initial motivation of presenting themselves in the dental office and analyzing patients` satisfaction in cases of prosthodontic restorations or rehabilitation. By correct assessment of patients` initial motivation, needs and also by incorporating knowledge based information into the treatment plan, we can increase the level of satisfaction long term, both on the side of patients in need and for doctors who get to perform their work ethically and satisfactory. Material and method: We put together a questionnaire intended to patients with a history with prosthodontic treatments which included 3 different categories of questions: general aspects, scenario type questions and patients` satisfaction scale. We carried out the statistical analysis once we had 100 responses. Results: The sample includes 100 participants, 66 women and 34 men. Most prevalent age category is 18-30 years old. Women go to periodic dental check-ups more often than men (p value = 0.048) and have more rigorous routine of dental hygiene (p=0.002). 45% of participants take into consideration a dental check-up only in emergency situations. Women often cite aesthetic reasons when presenting to the dental office, and men more often are interested in functionality, p=0.001. 76% of the interviewed patients remember a premature extraction in their personal history. Conclusions: Analysis of patients’ motivation and their satisfaction is indispensable for a successful, long-term, sustainable prosthetic treatment.

Keywords

• prosthodontic
• motivation
• satisfaction
• treatment plan