Assessing the effectiveness of pharmaceutical public organizations using of questionnaires specialists

Abstract

Today in Ukraine insufficient amount of scientific publications in which explores issues of interaction of authorities with civil society organizations. Given the large number of associations in the domestic pharmaceutical, research on the effectiveness of their work yavlyayutsya relevant. The aim of this work was the evaluation of pharmaceutical activities of public organizations and determine ways to improve their effectiveness. Materials research is the result of a questionnaire survey of managers and specialists, conducted over the past ten years on the evaluation of the effectiveness of the pharmaceutical associations. We used a systematic approach, the analytical, statistical, graphical and questionnaire survey. In the article for the first time on the basis of a questionnaire survey was conducted a comprehensive evaluation of the need for participation of public organizations in the management of the pharmacy, identify effective joint activities with their government and basic directions of activation of of such activities. As a result, studies have established regulatory functions, it is expedient to fully convey associations (certification training, accreditation of pharmaceutical establishments, licensing retail sales of medicines). Overall assessment of works the existing non-governmental organizations in the national pharmacy in the analyzed period is defined as effective, but with some problems. These problems primarily respondents chose low level associations impact on authorities and personnel policy in pharmacy. It has been conducted a nationwide questionnaire of the leaders, including government officials and experts in 2011–2012 (I) and 2015–2016 years. (II) trials. There were founded that most respondents as managers and professionals – 73.21% and 82 % and 43.48% and 73.1 % respectively, pointed out the need to involve civil society organizations to participate in the management and regulation of the industry, but only in certain directions. According to the survey results it has been determined that 64.29% and 76% of managers and 60.71% and 71.06% of specialists consider the possibility to complete the transfer of pharmaceutical certification training for NGOs. However, respondents also considered possible to transfer functions of the accreditation and licensing of the activities related to retail sales of drugs for the associations, which is almost 2 times more than the 2007. Total evaluation of the pharmaceutical NGOs activities was identified by respondents during the two study periods as effective, but with some problems, low impact of the associations in public administration and personnel policy in pharmacy. This evaluation of the managers (55.36% and 64.00%) were higher than specialists (54.91% and 59.19%). Estimates of respondents regarding efficiency of PhPAU and AOEMMIU remained consistently high (55.0–66.00%) in I and II studies, unlike Ukraine Pharmaceutical Association, which has significantly reduced its activity. The work of the regional pharmaceutical associations generally rated as effective only 32,14% (I) and 43,51% (II) of respondents, respectively, indicating the need to increase their activity.

Keywords

• pharmacy
• public organizations
• performance assessment
• questionnaire survey
• managers and specialists