International Journal of Interactive Multimedia and Artificial Intelligence (Dec 2009)

Business Process Re-engineering in Saudi Arabia: A Survey of Understanding and Attitudes

  • Christopher Chiu,
  • Johnson Agbinya,
  • Zenon Chaczko,
  • Essam Rahali

Journal volume & issue
Vol. 1, no. 2
pp. 33 – 38

Abstract

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This survey was conducted in the Kingdom of Saudi Arabia (KSA) to investigate the level of awareness of BPR. Respondents (customers, employees, and Managers) had different educational backgrounds and were from private and public sectors. Findings of the study indicate a general awareness of BPR in KSA.

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