Business Process Re-engineering in Saudi Arabia: A Survey of Understanding and Attitudes

Abstract

This survey was conducted in the Kingdom of Saudi Arabia (KSA) to investigate the level of awareness of BPR. Respondents (customers, employees, and Managers) had different educational backgrounds and were from private and public sectors. Findings of the study indicate a general awareness of BPR in KSA.

Keywords

• BPR
• Business Process Reengineering
• Business Processes
• Information Technology