SOFTWARE OPTIMIZATION OF BUSINESS PROCESS “UNIVERSITY ADMISSION CAMPAIGN”

Abstract

Admission campaign is an important part of the main business processes system of the university. Admission campaign is analyzed on the base of different modeling tools. The conceptual basis of CRM-system as information support of the process is proposed. It should be significant optimizing resource of business process.

Keywords

• бизнес-процесс
• приемная кампания вуза
• bpi (business process improvement)
• crm (customers relationship management)
• управление проектами