The Assessment of Health Centers Services of Zabol City Using TOPSIS Model

Abstract

Health center services in cities and urban communities have directly related to the health and advance in these societies. Individuals in different ages have different health needs and the provisions of these needs are possible in framework of desirable distribution of these services only. Assessment of health services in two qualitative and quantitative aspects are important. For the purpose of this paper we carried out the assessment of Zabol city using TOPSIS model. The methodology was based on descriptive and analytical studies in one part and library and field research in the other part. The study area included health centers of Zabol city to evaluate the health facilities - health and rural health centers that also provide services. Foe data collection we used health centers with distribution questionnaire of between Zabol citizens. Centers considered according to 6 criteria of qualitative and quantitative (ability to develop in the future, the number of facilities, number of employees, easy access radius service, distribution of health facilities in the city based on population covered) were evaluated using TOPSIS model. The results of using TOPSIS model showed the hierarchy and prioritization of health centers in the city of Zabol as A1> A3> A2> A4. Thus A1 (Valieasr) ranked 1, A2 (Emam Reza) ranked 3, A3 (Hazrat Rasol) at Rank 2, and A4 (Payegahe Almahdi) placed fourth in the ranking.

Keywords

• health center services
• zabol city
• topsis model