GEPROS: Gestão da Produção, Operações e Sistemas (Mar 2017)
Proposal for processes map of post-consumption reverse logistics under the perspective of the national solid waste policy
Abstract
The National Policy on Solid Waste (NPSW) points to the Reverse Logistics (RL) as an instrument that enables actions and strategies that allow adequate management of Urban Solid Waste (USW) according to their guidelines. After more than five years of its publication, studies of RL in Brazil haven´t met the demands for defining procedures in the implementation of proper management of MSW in accordance with the NPSW. This class of waste is the result of post-consumer and it is relevant to clarify the relationship in their reverse processes in order to help the structuring and management of reverse channels that drive the waste to proper destination, in compliance with the law. Therefore, the objective of this research was to formalize, by means of theoretical study, the necessary processes, according to the literature research and legal guidelines, for the reverse channels through the proposal for a map of RL processes. For such, literature research, detailed reading of Law number 12.305 (NPSW) and interviews with professionals working in the USW reverse channels were performed. The results converged on the proposition of a map of RL macro processes in which the processes identified were: collection, processing and delivery.
Keywords