Evaluation of the holistic nursing mode based on responsibility system in the high-quality nursing service of the Central Sterile Supply Department (责任制整体护理模式在消毒供应中心优质护理服务中的应用效果评价)

Abstract

Objective To explore the application effect of holistic nursing mode based on responsibility system in quality nursing service of Central Sterile Supply Department. Methods Totally 229560 packs of medical instruments which were sterilized between August 2020 and August 2021 were selected as the control group, and the routine management mode was adopted. Another 218845 packs of medical instruments sterilized from September 2021 to September 2022 were selected as the observation group, and the holistic nursing model based on responsibility system was adopted. The incidence of defect package and unqualified rate of pretreatment were compared between two groups, and satisfaction of clinical medical staff was measured. Results The incidence of defective packages and the unqualified rate of pretreatment in the observation group were lower than those in the control group(P＜0. 01). Totally 56 medical staff were recruited for the questionnaire survey, and the score of satisfaction assessment after implementation of holistic nursing mode (observation group)was higher than that before implementation of holistic nursing mode(control group) (P＜0. 01). Conclusion The implementation of the holistic nursing model based on responsibility system can improve the quality of nursing service in the Central Sterile Supply Department. (目的 探讨责任制整体护理模式在消毒供应中心优质护理服务中的应用效果。方法 选取2020年8月—2021年8月医院消毒供应中心处理的229560个器械包作为对照组, 采用常规管理模式。选取2021年9月—2022年9月处理的218845个器械包为观察组, 采用责任制整体护理模式。比较两组器械缺陷包发生率、预处理不合格率, 调查责任制整体护理模式实施前(对照组)和实施后(观察组)临床医务人员满意度。结果 观察组缺陷包发生率和预处理不合格率低于对照组, 差异有统计学意义(P＜0. 01)。56名医务人员参与调查, 临床医务人员优质护理满意度评分观察组高于对照组, 差异有统计学意义(P＜0. 01)。结论 责任制整体护理模式可以提高消毒供应中心的护理服务质量。)

Keywords

• responsibility system
• holistic nursing
• central sterile supply department
• high quality nursing
• sterilization
• 责任制
• 整体护理
• 消毒供应中心
• 优质护理
• 消毒