Trois conditions pour une clinique de l’activité en psychologie du travail : le cas d’une intervention dans une entreprise de logistique automobile

Abstract

The aim of this article is to use an intervention relating to clinical activity in an automobile logistics company to study the conditions which encourage the development of activity and health at work. The clinical activity intervention framework and its methodology among bumper assembly operators shows how the activity clinician’s action attempts to overcome organizational obstacles and to transform them into new resources for operator work development. We emphasize the necessity for clinical work both with the operators, in the form of occupational co-analysis, and with designers and managers of the firm in the steering committee. It is necessary to maximize opportunities for the development of operator activity and for the transformation of the organizational work, despite the uncertainty of our actions in relation to the complexities of human activity and work organization. On the basis of this analysis, we propose three conditions which seem fundamental to sustaining development activity and to spreading this analysis throughout the organization. These three conditions are: work dialogue authenticity, commitment in controversy, transfers of surprise and affects. This proposal will help fuel the debate on the transformation model relating to a clinical approach to the activity.

Keywords

• steering committee
• health
• co-analysis of work
• intervention
• work collective
• car industry