Cogent Business & Management (Dec 2023)

Dimensions of organisational leadership and organisational citizenship behaviour in Ghanaian workplaces

  • James Donkor,
  • Moses Segbenya,
  • Daisy Ofosuhene

DOI
https://doi.org/10.1080/23311975.2023.2281711
Journal volume & issue
Vol. 10, no. 3

Abstract

Read online

AbstractThis study examined the dimensions of leadership style and organisational citizenship behaviour among workers in Ghana. The explanatory study design was used from the quantitative approach and a sample of 636 workers from judicial service, local government, insurance, banking and finance, health, education, ICT, and immigration workers from both the public and private sectors of Ghana. A questionnaire was the data collection instrument for the cross-sectional survey method adopted, and the data gathered was analysed with Partial Least Square-Structural Equation Modelling. The results revealed that directive, supportive, and achievement-oriented leadership styles achieved a significant relationship with organisational citizenship behaviour. Participatory leadership style is also significantly related to directive leadership behaviour in the workplace. The non-significant relationship between the participative leadership style and organisational behaviour was, however, significantly mediated by the directive leadership style. It is recommended that leaders or superiors at workplaces should give more attention to the directive, participatory, achievement-oriented, and supportive leadership styles to be able to enhance organisational citizenship behaviour among workers.

Keywords