EVALUATION OF SAP SYSTEM IMPLEMENTATION IN AN ENTERPRISE OF THE AUTOMOTIVE INDUSTRY – CASE STUDY

Abstract

Modern businesses boost management by implementing integrated IT systems, such as highly popular in Poland – SAP software, to aid the enterprise resource planning (ERP). This paper evaluates the implementation of an ERP system at a steel wheel rims manufacturer and distributor. The main research method was questionnaire, conducted at the Logistics & Customer Service department. The data acquired from the conducted research were analysed and processed to evaluate the implemented solution. Areas for improvement were pinpointed and concerned the adjustment of the software solution to the needs of the enterprise.

Keywords

• Enterprise Resource Planning
• SAP
• system implementation evaluation
• improvement