Annals of the University of Craiova: Economic Sciences Series (Aug 2020)
APPLICATION OF RPA SOLUTIONS NEAR ERP SYSTEMS - IN THE BUSINESS ENVIRONMENT RELATED TO THE PRODUCTION AREA. A CASE STUDY
Abstract
The business environment is constantly changing in terms of accepting new technologies. RPA - Robotic Process Automation solutions are starting to enter more and more businesses in our country. The diversification of working methods with the multitude of challenges in the production environment, has led to the involvement of as many technologies as possible, which will help the business environment in our country to face the challenges. Maybe this will be a turning point in the activity of those who deal with such businesses - production, sales and distribution, automotive, pharma, etc. To meet today's demands, you need to invest in state-of-the-art technology. RPA is one of these technologies that will help Romanian businesses grow. In this article the author will want to exemplify, for a client from our country, who has businesses directed towards the production part, car upholstery and various accessories for the automotive area. The article will discuss what this customer does, the risks involved in introducing these new technologies, how the business has faced the new challenges. Also, during the implementation, a series of characteristics were collected, with the help of which, current or future decisions were made, regarding the adaptation of this new way of working, to the requirements of the business environment in our country. We will also discuss the two processes that have been automated within the company, namely make-to-order and make-to-stock, the advantages and disadvantages encountered, the adaptations and changes during the implementation.