Frontiers in Psychology (Jul 2021)

Thanks for Your Recognition, Boss! a Study of How and When Voice Endorsement Promotes Job Performance and Voice

  • Shaoxue Wu,
  • Daisy Mui Hung Kee,
  • Daiheng Li,
  • Dan Ni

DOI
https://doi.org/10.3389/fpsyg.2021.706501
Journal volume & issue
Vol. 12

Abstract

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Existing studies mainly explore the antecedents and distal outcomes of voice behavior of employees. Less is known about what may occur after supervisors endorse ideas of employees. Based on the conservation of resources theory, we explored how and when voice endorsement affects job performance and voice behavior of employees. With the sample of 444 matched supervisor–subordinate pairs from a large organization, we found that voice endorsement of supervisors positively influences voice behavior and job performance of employees through the mediating effects of positive mood and work engagement. Additionally, we found that the voice commitment of employees strengthens the influence of voice endorsement of supervisors on positive mood of employees. Theoretical and practical implications of these findings are discussed.

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