The effect of multiple role conflicts and work stress on the work performance of female employees

Abstract

Objective: To determine the effect of multiple role conflicts and work stress on the work performance of female employees at the BNI branch office in Makassar in 2020. Method: This type of research used an analytical observational study with a cross-sectional study design. The research was conducted at the BNI Makassar Regional Office in 2020. Results: The results showed that there was an effect of multiple role conflicts with employee performance, p-value = 0.014 (p 0.05), and conflict variables. Multiple roles and job stress have a significant effect on female employee performance, p-value = 0.048 (p < 0.05). Conclusions: There is an influence of dual role conflict and work stress on the work performance of female employees at the BNI Makassar Regional Office in 2020.

Keywords

• Multiple roles
• Work performance
• Work stress