Papeles del Psicólogo (Sep 2018)
HUMAN FACTORS IN AVIATION: CRM (CREW RESOURCE MANAGEMENT)
Abstract
Without a doubt, aviation is one of the applied fields to which psychological science has most contributed. The analysis and study of human factors is currently one of the strong points in the aeronautical sector in reducing accidents in aviation. Since their appearance in 1979, crew resource management (CRM) programs have been one of the most successful tools for dealing with what is known as “human error”. This paper gives a brief tour through the history of these global training programs that represent one of the great achievements of applied psychology.
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