The Main Barriers to the Introduction of a Patient’s Electronic Medical Card in Ukraine

Abstract

The article is aimed at studying the main barriers to introduction of the electronic medical card for patient in Ukraine and the readiness of the population to use it. To achieve this goal, the results of a telephone survey of patients at a private medical center in Kharkiv are analyzed. It is defined that a personal medical electronic card is an electronic, life-long resource of health information supported by private persons. Personal medical electronic records that are used or being developed in the world today support a multitude of different functions. To conduct the research on the basis of collection of primary data from the center’s patients’ questionnaire was created a random list of patients, which included both citizens of Ukraine and foreigners who were permanently or short-term present in our country. The study focuses on the reasons for the lack of registration and the identification of benefits of the patient portal for visitors at the studied center. Information about the characteristics of the survey participants - patients of the medical center is provided. Based on the analysis of the responses received, the main reasons that prevented the clients of the medical center to register through the electronic portal are allocated. On the results of the study the main barriers in the perception of the patient’s e-card are identified and analyzed; the results of a telephone survey of patients about registration through the electronic portal are described.

Keywords

• health care system reform
• electronic medical card
• barriers to introduction
• social survey
• patients