Self-efficacy and resiliency in public administration employees. The context of remote working

Abstract

Objectives The aim of the study was to explore the relationship between mental resiliency and the sense of self-efficacy of public administration employees and to determine the levels of both analysed variables. This study also focuses on employees’ readiness for remote working. Material and methods The study used The General Self-Efficacy Scale (GSES) created by R. Schwarzer and M. Jerusalem, adapted by Z. Juczyński, which was developed on the basis of A. Bandura's concept of self-efficacy. The Resiliency Assessment Scale - SPP-25 by N. Ogińska-Bulik and Zygfryd Juczyński was administered to measure resiliency. The study also employed a self-constructed survey on remote working readiness. The sample consisted of 515 employees of public administration. Results The results showed that there is a high correlation between the sense of general self-efficacy and mental resiliency and its five dimensions. The surveyed public administration employees are characterized by high levels of both mental resiliency and a sense of general self-efficacy. Employees, despite having short experience of remote work, exhibit great flexibility in adapting to changes in the mode of work (from remote to stationary and vice versa). They also show readiness to work in hybrid model, which is important in the context of dynamic changes in the labor market . Conclusions The study has both a theoretical and practical dimension. Self-efficacy is strongly related to mental resiliency and these are the resources that can be learned and developed. Fostering mental resiliency and a sense of self-efficacy can contribute to effective coping with changes in the professional context, especially in remote working conditions, and improve the quality of life and mental well-being of employees (Saini & Roulet, 2022, s. 5-6).

Keywords

• self-efficacy
• mental resilience
• remote work
• public administration employees
• hybrid work